Privacy Policy

This Privacy Policy describes how South Coast Bathrooms & Tiling Pty Ltd collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, phone number, and email address.
  • Project Information: Details about your bathroom renovation or tiling project, including measurements, preferences, and budget.
  • Payment Information: Credit card details or bank account information for processing payments.
  • Website Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
  • Communications: Records of any communications you have with us, including emails, phone calls, and contact form submissions.

2. How We Collect Information

We collect personal information in the following ways:

  • Directly from You: When you provide information to us through our website, email, phone, or in person.
  • Automatically: Through the use of cookies and other tracking technologies when you visit our website.

3. Use of Information

We use your personal information for the following purposes:

  • Providing Services: To provide you with bathroom renovation, tiling, and waterproofing services.
  • Communication: To communicate with you about your project, provide updates, and respond to your inquiries.
  • Payment Processing: To process payments for our services.
  • Improving Our Services: To analyze website usage data and improve our website and services.
  • Marketing: To send you promotional materials and special offers (only if you have opted in to receive such communications).
  • Legal Compliance: To comply with legal obligations.

4. Sharing of Information

We may share your personal information with the following third parties:

  • Service Providers: Third-party service providers who assist us with payment processing, website hosting, and other services.
  • Subcontractors: Subcontractors who assist us with providing bathroom renovation, tiling, and waterproofing services.
  • Legal Authorities: When required by law, we may disclose your personal information to legal authorities.

We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online.
  • Secure Storage: Storing personal information on secure servers.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Security Audits: Conducting regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our website and services after such changes have been posted will constitute your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

South Coast Bathrooms & Tiling Pty Ltd
[Your Address]
Phone: [Your Phone Number]
Email: [Your Email Address]

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.